Customers? How about Long Term Partners
With time selling has been replaced as the main objective for any entity. Everything stems from relationships even business. Business calls for personal interactions between you and your customers. The customers are the only permanent partners you will ever have. Everything revolves around the customers, their needs, interests and concerns. Customers are not just individuals but other businesses as well. Thinking like a customer is how you get a customer glued to your business thus provisions have to be made for that.
Whatever your parents told you about making new friends could be the advice of the century. It works like magic in business. Using the internet to hold conversations with people and showing up in business seminars might do your business a whole lot of good. This is how you get people to know you. If this seems too much to soon the best place to start is your family and friends. The list shouldn’t end there are other people in your list too. You should be on the forefront to let your barber, hair dresser, doctor , dentist and the mechanic along with the post man in on your business. The kind of influence that this people have in your business is tremendous and it’s a plus for you because your are very much comfortable approaching them.
If you still find it hard to do the talking email marketing is your friend. This way your customers keep getting more from your business inform of information, latest developments and videos. It takes time to convince a person to work with you and this platform might just be it. Personalizing it using the information they have provided makes them feel much more appreciated. Give your customers a channel to voice their opinion. It wouldn’t probably work better if they tell you as it is. You get better in delighting your customers and problem solving before they become a threat to your business,.
Some things never change people still love getting presents. Loyal customers are likely to find gifts and discounts very thoughtful. A polite request for them to inform others would not hurt. Referrals are the best way to get the traffic and your customers might be an invaluable resource in this sector. They should get the best of services on account of having earned it. You owe it to them for being a key determinant for the success your business might be enjoying in the present moment. Nothing but the truth should be your business philosophy. Only promise what you can do and make appoint to keep in touch with the customer in case of changes in plans. If they could bank on you then you are rest assured they will understand when things don’t go according to plan but again its your responsibility to deliver.
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